Hospitality management is part of a multibillion-dollar international industry that offers exciting career opportunities to those who have the charisma, skill, drive and a cool head to work under pressure.
It is known to be a challenging and all-encompassing profession that requires its employees to be able to juggle the demands of owners, suppliers and customers alike. Educational programmes on hospitality management provide students with hands-on experience and classroom learning combined, to help them become successful hospitality managers. These are just some of the critical abilities that a bachelor’s degree in hospitality management can equip you with:
- Execute effective communication – good communication between owners and employees can lead to reduced miscommunication and minimise disorder by keeping everyone on the same page. Hospitality managers are typically perceived as role models who are also proficient in solving issues and are responsible for managing both time and money. They give business direction, instructions, address concerns and explain procedures to subordinate employees.
- Enhance work productivity – hospitality managers specialise in hiring skilled, honest and dedicated employees to enhance efficiency and the quality of products and services. In order to cultivate a positive work environment, hospitality managers focus on building a dynamic team that is built on shared respect for the skills and aptitude of each employee. Rewarding employees’ good behaviour may lead to employees reflecting this positive attitude back to customers.
- Form well-structured training sessions – developing articulatedtraining materials allows hospitality managers to effectively mentor all employees. This can aid in setting the foundation for workforce expectations and establishes procedures. These training modules help employees to overcome any stress and to deliver a first-class service. Additionally, hospitality managers train employees to be prepared for emergencies. Staff members are given detailed evacuation and communications plans and trained on how to respond to every conceivable emergency. To overcome an unexpected emergency, the hospitality management department holds regular drills, maintain working equipment like battery-operated radios and continually update their emergency preparation plans.
- Keeping focus on business growth – hospitality managers are proficient in analysing competition. They are responsible for establishing cutting-edge business, by enhancing their client base and networking with managers and professionals in complementary industries. Besides developing such relationships, hospitality managers also lookout for opportunities to make mutually beneficial business deals. They work to improve the business, not just by managing the day-to-day operations, but by analysing ways to expand services and increase efficiency.
Undergoing an educational degree in hospitality management will provide you with an in-depth understanding of the dynamics and complexity of the hospitality industry.
Furthermore, hospitality management graduates have the opportunity to choose from a wide range of careers such as the travel and hotel industries, event management, the food and beverage industry, entertainment industry and more. If you want to take up managerial positions in the hospitality industry, then a BA (Hons) Hospitality Management (top-up) programme is appropriate for you.